Some people stumble into business, and some people build one. Demetrius? He’s in the second camp. Eight years ago, he jumped into the commercial cleaning world, knowing one thing for sure—residential gigs can be unpredictable, but commercial contracts bring stability.
Fast forward to today, and he’s running a thriving operation that’s 80% commercial, 20% residential, proving that strategic choices early on can make all the difference.
But here’s the thing—success didn’t just land in his lap. He had to build the right team, fine-tune his processes, and figure out how to get out of his own way.
When Demetrius first started, like many entrepreneurs, he was wearing all the hats—admin, sales, operations, and probably janitor-in-chief too. But over time, he realized that growth meant letting go and bringing in the right people.
His winning formula?
✔ Account Managers – Assigned to specific clients, making sure things run smoothly without him micromanaging.
✔ Client Communication Specialists – Because nothing kills a contract faster than poor communication. This team makes sure issues are handled internally before they ever reach the client.
✔ A Network of Subcontractors – Flexibility to scale up without stressing out.
With these pieces in place, his business became a well-oiled machine instead of a one-man circus.
Ask any business owner, and they’ll tell you—the road to success isn’t exactly paved with gold.
⭐ COVID threw a wrench in things – Like many, Demetrius saw ups and downs, but instead of panicking, he refined his processes and doubled down on his best clients.
⭐ Managing cash flow was tricky – Especially with commercial contracts that can take 30, 45, even 60 days to pay out. His solution? Building financial reserves so payroll never became a problem.
⭐ And the results speak for themselves—his business has grown year over year, landing bigger contracts and expanding his reach in the commercial cleaning industry.
Every business owner has that one big decision that changes everything. For Demetrius, it was realizing that running a business isn’t about doing more—it’s about doing the right things.
“At first, I had people juggling five different roles, and it was chaos. Now, I focus on making sure everyone has a clear job. Turns out, when people specialize, things actually run smoother.”
Lesson learned: Specialization = efficiency = growth.
Demetrius’ journey is proof that smart decisions, solid processes, and the right people can turn a side hustle into a full-scale operation.
Got your own success story? We’d love to hear it! Hit us up, and you could be featured in our next Peazy Vendor Spotlight!
Because when vendors win, we all win. 🚀
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